Swiggy Recruitment 2023

We are looking for a talented and customer-oriented Call Center Executive to join our team. The ideal candidate will be able to provide excellent customer service to our users, resolve their queries, and ensure that they have a positive experience with Swiggy.

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Responsibilities:

• Answer customer calls and inquiries in a professional and friendly manner.
• Resolve customer queries and issues in a timely and efficient manner.
• Upsell and cross-sell Swiggy products and services to customers.
• Collect feedback from customers and use it to improve the customer experience.

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Requirements:

• Excellent communication skills, both verbal and written.
• Strong customer service skills.
• Ability to work independently and as part of a team.
• Proficiency in Microsoft Office Suite.