Zomato Recruitment 2023

The Help Desk Executive is responsible for providing technical support to Zomato customers. This position requires a high degree of patience, problem-solving skills, and customer service skills.

Zomato Jobs Near Me

Responsibilities:

• Answer customer inquiries via phone, email, and chat.
• Resolve customer issues in a timely and efficient manner.
• Escalate complex issues to the appropriate team.
• Document customer interactions for future reference.
• Stay up-to-date on Zomato products and policies.

Zomato Careers

Requirements:

• Excellent communication skills, both written and verbal.
• Strong problem-solving skills.
• Ability to work independently and as part of a team.
• Ability to handle difficult customer interactions with patience and empathy.
• Proficient in using customer relationship management (CRM) software.
• Knowledge of Zomato products and services.