Swiggy Recruitment 2023

We are looking for a highly motivated and customer-oriented Call Center Staff to join our team. The ideal candidate will have a strong understanding of customer service principles and be able to provide excellent customer support to Swiggy's customers. They will also be able to work independently and as part of a team.

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Responsibilities:

• Answer customer calls and resolve their queries
• Provide support to customers with their orders
• Escalate customer issues to the appropriate team
• Maintain records of customer interactions
• Other duties as assigned

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Requirements:

• Strong understanding of customer service principles
• Excellent communication and interpersonal skills
• Proficient in Microsoft Office Suite
• Ability to work independently and as part of a team