IBM Recruitment 2023

The Desktop Support Technician is responsible for providing technical support to IBM employees on a variety of desktop hardware and software issues. This includes tasks such as troubleshooting problems, installing software, and configuring devices.

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Responsibilities:

• Troubleshoot and resolve desktop hardware and software problems.
• Install and configure software and devices.
• Provide training to users on how to use desktop computers and software.
• Maintain inventory of desktop hardware and software.
• Other duties as assigned.

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Requirements:

• Excellent problem-solving and troubleshooting skills.
• Strong understanding of desktop hardware and software.
• Ability to work independently and as part of a team.
• Excellent communication and customer service skills.