ICICI Bank Recruitment 2023

Helping customers through the use of remote communication channels, providing guidance and support for product or service-related issues.

ICICI Bank Jobs Near Me

Responsibilities:

• Answering customer queries and providing support through various remote communication channels like chat, email, or telephone

• Gathering customer information and determining the nature of the issue

• Investigating and resolving complex customer problems with the help of available information resources and tools

• Updating customer records with resolutions or contact information

ICICI Bank Careers

Requirements:

• Customer service experience is a must

• Knowledge of banking products and services is an asset

• Strong computer skills, excellent communication skills, and ability to work independently are essential

• Proficiency in English and Hindi