Flipkart Recruitment 2023

Flipkart is looking for a highly motivated and customer-focused Help Desk Executive to join our team! As a Help Desk Executive, you will be responsible for providing first-line support to Flipkart's customers. This includes answering customer inquiries, resolving customer issues, and providing technical support. You will also be responsible for gathering customer feedback and using it to improve Flipkart's products and services.

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Responsibilities:

• Answer customer inquiries via phone, email, and chat
• Resolve customer issues related to Flipkart's products, services, and billing
• Provide technical support to customers
• Gather customer feedback and use it to improve Flipkart's products and services
• Maintain a high level of customer satisfaction

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Requirements:

• Excellent customer service and communication skills
• Ability to troubleshoot and resolve complex customer issues
• Strong technical skills
• Ability to work independently and as part of a team
• Excellent organizational and time management skills