Flipkart Recruitment 2023

Flipkart is looking for a talented and motivated Customer Support Executive to join our team. As a Customer Support Executive, you will be responsible for providing excellent customer service to our customers. This includes responding to customer inquiries, resolving customer issues, and providing information about our products and services.

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Responsibilities:

• Respond to customer inquiries and resolve customer issues in a timely and efficient manner.
• Provide information about Flipkart's products and services to customers.
• Escalate complex issues to the appropriate team for resolution.
• Maintain and update customer records.
• Collect and analyze customer feedback to identify areas for improvement.

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Requirements:

• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Ability to handle multiple tasks simultaneously and work under pressure.
• Strong problem-solving and analytical skills.
• Proficiency in using computer software, such as Microsoft Office Suite and CRM systems.