Jio Recruitment 2023

We are looking for a customer-oriented and highly motivated Call Center Representative to join our team. The ideal candidate will have excellent communication and interpersonal skills, be able to work independently and as part of a team, and be able to resolve customer issues quickly and efficiently.

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Responsibilities:

• Provide excellent customer service to Jio customers on a variety of channels, including phone, email, and social media
• Respond to customer inquiries and complaints in a timely and professional manner
• Resolve customer issues quickly and efficiently
• Gather feedback from customers and use it to improve the Jio experience
• Work with other teams within Jio to ensure that customers have a seamless experience

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Requirements:

• Excellent communication and interpersonal skills
• Ability to work independently and as part of a team
• Ability to work under pressure and meet deadlines
• Strong problem-solving and analytical skills
• Good knowledge of Jio's products and services