Position title
Zomato Careers 2023 - Jobs Near Me - Free Job Alert - BPO Executive Post
Job Location
India
Remote work from: India
Base Salary
USD15,000-USD18,000 Per month
Qualifications
Graduate
Employment Type
Full-time
Description
Zomato Recruitment 2023
Zomato, India's leading food delivery and restaurant discovery platform, is seeking dedicated individuals to join our team as BPO Executives. As a BPO Executive, you will play a key role in delivering excellent customer service and ensuring customer satisfaction through effective communication and problem-solving.
Zomato Jobs Near Me
Responsibilities:
- Handle inbound and outbound customer calls, addressing inquiries, resolving complaints, and providing assistance in a professional and efficient manner.
- Maintain accurate and up-to-date customer records and ensure that customer information is handled with utmost confidentiality and privacy.
- Collaborate with cross-functional teams, including delivery operations, restaurants, and technology, to address customer concerns and ensure a seamless customer experience.
Zomato Careers
Requirements:
- Excellent communication skills, both verbal and written, with the ability to empathize with customers and effectively convey information.
- Strong customer-centric mindset and problem-solving abilities, with the capacity to handle difficult situations and resolve issues promptly and satisfactorily.
- Proficiency in using computer systems, navigating multiple applications simultaneously, and typing accurately while maintaining composure in a fast-paced environment.
Hiring organization
Date posted
May 19, 2023
Valid through
December 31, 2023
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