Indigo Jobs Part Time

As a Customer Care Executive, you'll be at the forefront of our passenger experience, playing a crucial role in upholding Indigo's reputation for exceptional service. You'll be responsible for handling a variety of inquiries and requests, ensuring every passenger feels valued and understood.

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Responsibilities:

• Respond to customer queries effectively via phone, email, and social media platforms.
• Address concerns regarding bookings, cancellations, baggage, flight delays, and other travel issues.
• Provide accurate and timely information about Indigo's products and services.
• Resolve customer issues with empathy and professionalism, exceeding expectations whenever possible.
• Assist with administrative tasks such as data entry, reporting, and document management.

Indigo Jobs For Freshers

Skills & Qualifications:

• Excellent communication and interpersonal skills, with a focus on active listening and empathy.
• Problem-solving skills and the ability to think critically under pressure.
• Strong written and verbal communication skills, including the ability to clearly explain complex information.
• Proficient in computer skills, including Microsoft Office Suite.
• Bachelor's degree in any discipline (freshers welcome!).
• Fluency in English and Hindi is mandatory. Additional Indian languages preferred.

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