Myntra Hiring Jobs

At Myntra, we're not just selling clothes, we're creating a world of awesome for our customers. And you, as a Customer Support Engineer, will be at the heart of it all, ensuring their shopping experience is smooth, stylish, and stress-free.

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Responsibilities:

• Be the Fashion Hero: Assist customers with product inquiries, order issues, returns, and exchanges, providing clear, accurate, and timely resolutions.
• Tech-Savvy Support: Utilize internal systems and tools to track customer interactions, manage cases, and escalate complex issues.
• Knowledge is Power: Stay updated on Myntra's latest trends, policies, and promotions to provide informed and helpful support.
• Empathy is Key: Build rapport with customers, actively listen to their concerns, and go the extra mile to exceed their expectations.

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Skills & Qualities:

• Communication Rockstar: Possess excellent written and verbal communication skills, expressing yourself clearly and confidently.
• Problem-Solving Ninja: Approach challenges with a calm and analytical mind, finding creative solutions to leave customers satisfied.
• Tech Savvy: Comfortable navigating computer systems and learning new software quickly.
• Empathy Champion: Genuinely care about customer experience, demonstrating active listening and a willingness to help.
• Team Player: Thrive in a collaborative environment, sharing knowledge and supporting colleagues.

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