Position title
Myntra Hiring Jobs - Job Alert - Customer Success Manager For Freshers
Job Location
India
Remote work from: IND




Base Salary
USD14-USD27 Per hour
Qualifications

12th Pass / Graduate

Employment Type
Full-time





Description

Myntra Hiring Jobs

In this role, you will be the dedicated point of contact for a portfolio of Myntra customers, ensuring they have a seamless and enjoyable shopping experience. You'll go above and beyond to understand their needs, anticipate challenges, and proactively offer solutions. Your focus will be on building long-term relationships, driving engagement, and ultimately, maximizing customer lifetime value.

Myntra Jobs Near Me

Responsibilities:

  • Onboard and nurture assigned customer accounts: Guide new customers through the Myntra platform, familiarize them with our offerings, and address their initial queries.
  • Become a trusted advisor: Proactively identify customer needs, recommend relevant products and services, and provide personalized support to drive engagement and loyalty.
  • Anticipate and resolve issues: Be the first line of defense for customer concerns, working effectively to resolve issues and ensure satisfaction.
  • Track and analyze customer data: Utilize data insights to understand customer behavior, identify areas for improvement, and optimize the overall customer experience.
  • Collaborate with internal teams: Work closely with product, marketing, and operations teams to ensure a smooth and consistent customer journey.

   

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Myntra Jobs For Freshers

Skills & Qualifications:

  • Minimum of 1-2 years of experience in a customer-facing role, preferably within e-commerce or retail.
  • Excellent communication and interpersonal skills, with the ability to build rapport and trust with customers.
  • Strong analytical and problem-solving skills, with a proactive approach to identifying and resolving customer issues.
  • Ability to work independently and manage multiple tasks simultaneously, meeting deadlines effectively.
  • Passion for fashion and a deep understanding of the e-commerce landscape.
  • Proficiency in MS Office suite and CRM tools.

 

 

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Important Links

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Date posted
February 9, 2024
Valid through
August 31, 2024
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Position: Myntra Hiring Jobs - Job Alert - Customer Success Manager For Freshers

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