ICICI Bank Recruitment 2023

We are seeking dedicated and detail-oriented individuals to join our team as Clerks at ICICI Bank. As a Clerk, you will play a crucial role in providing essential administrative and operational support to ensure the smooth functioning of various banking processes.

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Responsibilities:

1. Customer Service and Assistance: Interact with customers in a courteous and professional manner, addressing their inquiries and providing assistance with banking transactions. Respond to customer complaints or concerns, escalating complex issues to the appropriate channels. Ensure a positive customer experience by delivering excellent service at all times.
2. Administrative and Operational Support: Perform a range of administrative tasks, such as data entry, record keeping, and document management. Process various banking transactions, including cash handling, deposits, withdrawals, and account openings. Maintain accurate and up-to-date records of customer transactions and interactions.
3. Compliance and Regulatory Adherence: Adhere to banking policies, procedures, and regulatory guidelines to ensure compliance and minimize operational risks. Maintain a thorough understanding of banking regulations and stay updated with any changes or updates. Assist in conducting internal audits and investigations to identify and rectify any compliance issues.

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Requirements:

• Strong attention to detail and accuracy in handling banking transactions and paperwork.
• Excellent customer service skills and the ability to effectively communicate with customers in a professional manner.
• Basic understanding of banking processes and products.
• Proficiency in using computer systems and banking software for data entry and transaction processing.
• Ability to multitask and work efficiently in a fast-paced and high-pressure environment.
• Good problem-solving skills and the ability to handle customer complaints or inquiries effectively.
• Strong numerical and analytical skills to perform accurate calculations and reconciliations.
• Effective time management and organizational skills to prioritize tasks and meet deadlines.