Kotak Mahindra Bank Recruitment 2024

We are looking for a Customer Support Analyst to join our team at Kotak Mahindra Bank. This role involves providing excellent customer service, handling customer inquiries, and ensuring all customer issues are addressed promptly.

Kotak Mahindra Bank Jobs Near Me

Responsibilities:

• Customer Support: Respond to customer inquiries via phone, email, or chat.
• Problem Resolution: Resolve customer complaints or issues in a timely and satisfactory manner.
• Record Keeping: Maintain accurate records of customer interactions and transactions.
• Feedback Collection: Collect customer feedback and liaise with internal teams to improve our services.

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Kotak Mahindra Bank Careers

Skills:

• Communication Skills: Excellent written and verbal communication skills.
• Problem-Solving Skills: Ability to handle customer complaints and resolve issues effectively.
• Customer Service: Strong customer service skills with a customer-first mindset.
• Organizational Skills: Strong organizational and multitasking abilities.

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