Position title
IBM Recruitment 2023 - Job Vacancy - Computer Technician Post
Job Location
India
Remote work from: Brazil
Base Salary
USD25,000-USD28,000 Per month
Qualifications
Graduate
Employment Type
Full-time
Description
IBM Recruitment 2023
As a Computer Technician at IBM, you will play a vital role in supporting and maintaining the computer systems and networks of our esteemed clients. Your technical expertise and problem-solving skills will be crucial in ensuring smooth and efficient operations, while providing excellent customer service.
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Responsibilities:
- Perform routine maintenance tasks, including hardware and software installations, upgrades, and updates.
- Diagnose and resolve technical issues related to computer systems, networks, and peripheral devices.
- Provide technical assistance to end-users, both remotely and on-site, in a timely and professional manner.
- Respond to help desk inquiries, assess user needs, and guide them through appropriate solutions.
- Maintain accurate records of system configurations, repairs, and upgrades performed.
- Create and update technical documentation, including user manuals, troubleshooting guides, and knowledge base articles.
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Requirements:
- Strong knowledge of computer hardware, software, and networking concepts.
- Proficiency in operating systems such as Windows, macOS, and Linux.
- Familiarity with troubleshooting techniques and tools for identifying and resolving technical issues.
- Excellent problem-solving and analytical skills to diagnose and resolve complex system problems.
- Effective communication and interpersonal skills to provide exceptional customer service.
- Ability to prioritize tasks, manage time efficiently, and work independently or as part of a team.
Hiring organization
Date posted
June 10, 2023
Valid through
December 31, 2023
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