Swiggy Recruitment 2023

The BPO Executive is responsible for providing customer support to Swiggy customers. This includes tasks such as answering customer queries, resolving customer issues, and providing customer feedback. The ideal candidate will be a highly organized and detail-oriented individual with excellent communication skills.

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Responsibilities:

• Answer customer queries via phone, email, and chat
• Resolve customer issues in a timely and efficient manner
• Provide customer feedback to improve the Swiggy customer experience
• Other duties as assigned

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Requirements:

• Excellent communication skills
• Strong customer service skills
• Ability to work independently and as part of a team
• Proficient in Microsoft Office Suite
• Experience with customer relationship management (CRM) software