Jio Recruitment 2023

The Customer Care Associate is responsible for providing customer support to Jio customers via phone, email, and chat. This includes a variety of tasks, such as answering questions, resolving issues, and providing information about products and services. The ideal candidate will be friendly, helpful, and have a strong customer service focus.

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Responsibilities:

• Answer customer calls, emails, and chats in a timely and efficient manner
• Resolve customer issues in a professional and courteous manner
• Provide information about products and services to customers
• Upsell and cross-sell products and services to customers
• Follow up with customers to ensure their satisfaction

Jio Careers

Requirements:

• Excellent customer service skills
• Strong communication skills (verbal and written)
• Proficient in Microsoft Office Suite
• Ability to work independently and as part of a team
• Ability to work under pressure