Jio Recruitment 2023

The Call Center Representative is responsible for providing customer service to Jio customers. This includes tasks such as answering customer inquiries, resolving customer issues, and processing customer orders. The ideal candidate will have strong communication and customer service skills, as well as the ability to work independently and as part of a team.

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Responsibilities:

• Answer customer inquiries via phone, email, and chat.
• Resolve customer issues in a timely and efficient manner.
• Process customer orders accurately and promptly.
• Maintain accurate records of all customer interactions.
• Other customer service tasks as assigned.

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Requirements:

• Strong communication skills.
• Excellent customer service skills.
• Ability to work independently and as part of a team.
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint).
• Excellent problem-solving skills.