Flipkart Recruitment 2023

The Customer Service Representative is responsible for providing excellent customer service to Flipkart customers. This includes tasks such as answering customer inquiries, resolving customer issues, and providing customer education. The ideal candidate will be a good communicator with excellent customer service skills.

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Responsibilities:

• Answer customer inquiries via phone, email, or chat
• Resolve customer issues in a timely and efficient manner
• Provide customer education on Flipkart products and services
• Work with other departments to ensure customer satisfaction

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Requirements:

• Excellent communication skills
• Ability to work independently and as part of a team
• Proficiency in Microsoft Office Suite
• Customer service experience