IBM Recruitment 2023

IBM is looking for Customer Service Representatives to join our team. The ideal candidate will be a highly motivated and results-oriented individual with excellent communication and customer service skills. You will be responsible for providing customer support to IBM customers via phone, email, and chat.

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Responsibilities:

• • Answer customer queries and resolve issues.
  • Provide customer support for IBM products and services.
  • Upsell and cross-sell IBM products and services.
  • Track customer satisfaction and take corrective action as needed.
  • Other duties as assigned.

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Requirements:

• • Excellent communication and customer service skills.
  • Strong understanding of IBM products and services.
  • Ability to work independently and as part of a team.
  • Proficient in Microsoft Office Suite.
  • Bilingual (English and Hindi) preferred.