Swiggy Recruitment 2023

Swiggy is looking for a highly motivated and customer-oriented Customer Care Associate to join our team. The ideal candidate will have a strong understanding of the food delivery industry and be able to provide excellent customer service.

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Responsibilities:

• Answer customer inquiries about orders, payments, and other aspects of the Swiggy platform
• Resolve customer complaints and concerns
• Provide customer support and information
• Upsell and cross-sell products and services
• Maintain accurate records of customer interactions

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Requirements:

• Excellent communication skills
• Strong customer service skills
• Ability to work independently and as part of a team
• Ability to handle multiple tasks simultaneously
• Proficient in Microsoft Office Suite