Flipkart Recruitment 2023

The Customer Care Staff is responsible for providing customer support to Flipkart customers via phone, email, and chat. This includes answering questions about products and services, resolving customer issues, and providing excellent customer service.

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Responsibilities:

• Answer customer inquiries about Flipkart products and services.
• Resolve customer issues.
• Provide excellent customer service.
• Follow company policies and procedures.
• Stay up-to-date on product and service information.

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Requirements:

• Excellent communication and customer service skills.
• Proficient in Microsoft Office Suite.
• Ability to work independently and as part of a team.
• Ability to handle customer inquiries in a calm and professional manner.