Flipkart Recruitment 2023

Flipkart is looking for a Call Center Representative to join our team. In this role, you will be responsible for providing excellent customer service to our customers through phone, email, and chat. You will also be responsible for resolving customer inquiries and complaints, and providing product information and support.

Flipkart Jobs Near Me

Responsibilities:

• Answer customer inquiries and complaints promptly and professionally
• Resolve customer issues to their satisfaction
• Provide accurate and up-to-date product information
• Build and maintain positive relationships with customers
• Collect and analyze customer feedback to identify areas for improvement

Flipkart Careers

Skills:

• Excellent communication and interpersonal skills
• Ability to work independently and as part of a team
• Strong problem-solving and analytical skills
• Proficiency in using customer relationship management (CRM) software
• Knowledge of the e-commerce industry is a plus