Flipkart Recruitment 2023

The Customer Care Agent is responsible for providing excellent customer service to Flipkart customers. The ideal candidate will be a highly motivated and customer-oriented individual with excellent communication and problem-solving skills.

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Responsibilities:

• Answer customer inquiries via phone, chat, and email
• Resolve customer issues in a timely and efficient manner
• Escalate complex issues to the appropriate team
• Provide feedback to the team on customer feedback and trends
• Other duties as assigned

Flipkart Careers

Requirements:

• Excellent communication skills, both verbal and written
• Strong customer service skills
• Ability to work independently and as part of a team
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
• Basic knowledge of e-commerce