Flipkart Recruitment 2023

The Call Center Representative is responsible for providing excellent customer service to Flipkart's customers via phone, email, and chat.

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Responsibilities:

• Answer customer questions and resolve issues in a timely and efficient manner.
• Process orders and payments accurately and according to company policy.
• Provide technical support to customers via phone, email, and chat.
• Handle complaints and feedback in a professional and timely manner.
• Other customer service duties as assigned.

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Requirements:

• Excellent customer service skills.
• Proficient in Microsoft Office Suite.
• Ability to work independently and as part of a team.
• Patience, understanding, and a strong desire to help others.