Flipkart Recruitment 2023

The Call Center Representative is responsible for providing customer service to Flipkart customers via phone, email, and chat. This includes tasks such as answering questions, resolving issues, and providing general assistance. The ideal candidate will be friendly, patient, and have excellent communication skills.

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Responsibilities:

• Answer customer inquiries via phone, email, and chat.
• Resolve customer issues in a timely and efficient manner.
• Provide general customer assistance, such as order tracking and troubleshooting.
• Work with other team members to ensure a high level of customer satisfaction.

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Requirements:

• Excellent written and verbal communication skills.
• Ability to work independently and as part of a team.
• Strong problem-solving skills.
• Ability to remain calm under pressure.
• Knowledge of Flipkart products and services.