Flipkart Recruitment 2023

Flipkart is looking for a talented and motivated Customer Service Representative to join our team. The ideal candidate will have a strong customer focus and be able to resolve customer issues quickly and efficiently. In this role, you will be responsible for responding to customer inquiries, resolving customer issues, and providing customer support.

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Responsibilities:

• Respond to customer inquiries via phone, email, and social media.
• Resolve customer issues quickly and efficiently.
• Provide customer support by answering questions and providing information about Flipkart's products and services.
• Collect and analyze customer feedback to identify areas for improvement.
• Maintain and update customer records.

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Requirements:

• Strong customer focus and problem-solving skills.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Proficiency in Microsoft Office Suite.