HDFC Bank Recruitment 2023

The Concierge is responsible for providing a high level of customer service to HDFC Bank customers. This includes providing information about products and services, making appointments, and resolving customer issues.

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Responsibilities:

• Provide excellent customer service to HDFC Bank customers in a professional and courteous manner.
• Answer customer queries and resolve issues in a timely and efficient manner.
• Make appointments for customers and follow up to ensure that their needs are met.
• Provide information about HDFC Bank products and services.
• Resolve customer complaints in a fair and timely manner.
• Other duties as assigned.

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Requirements:

• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Strong problem-solving skills.
• Ability to meet deadlines and work under pressure.
• Knowledge of HDFC Bank products and services.