IBM Recruitment 2023

The Desktop Support Specialist is responsible for providing technical support to IBM employees. This includes troubleshooting hardware and software problems, installing and configuring new devices, and maintaining the company's desktop environment. The ideal candidate will have strong technical skills, customer service skills, and the ability to work independently and as part of a team.

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Responsibilities:

• Troubleshoot hardware and software problems for IBM employees.
• Install and configure new devices, such as computers, printers, and scanners.
• Maintain the company's desktop environment, including software updates and security patches.
• Provide training to IBM employees on how to use their computers and software.
• Work with other IT teams to resolve complex technical issues.

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Requirements:

• Strong technical skills, including experience with Windows, macOS, and Linux operating systems.
• Excellent customer service skills.
• Ability to work independently and as part of a team.
• Ability to learn new technologies quickly.