IBM Recruitment 2023

The Technical Specialist is responsible for providing technical support to IBM customers. The ideal candidate will be a highly skilled and experienced individual with a deep understanding of IBM products and services.

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Responsibilities:

• Provide technical support to IBM customers via phone, email, and chat
• Troubleshoot and resolve technical issues
• Provide training and support to customers on IBM products and services
• Stay up-to-date on the latest IBM products and services
• Develop and deliver technical presentations

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Requirements:

• Strong technical skills in IBM products and services
• Excellent problem-solving and analytical skills
• Excellent communication skills, both verbal and written
• Ability to work independently and as part of a team