ICICI Bank Recruitment 2023

We are looking for a highly motivated and customer-oriented Customer Support Executive to join our team. In this role, you will be responsible for providing excellent customer service to our customers through a variety of channels, including phone, email, and chat. You will also be responsible for troubleshooting customer issues and resolving them in a timely and efficient manner.

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Responsibilities:

• Provide excellent customer service through a variety of channels, including phone, email, and chat
• Troubleshoot customer issues and resolve them in a timely and efficient manner
• Escalate complex issues to the appropriate team members
• Maintain accurate and up-to-date customer records
• Collect and analyze customer feedback to identify areas for improvement

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Skills and Qualifications:

• Excellent communication and interpersonal skills
• Ability to work independently and as part of a team
• Strong problem-solving and analytical skills
• Proficiency in Microsoft Office Suite