Graduate
2+ Years Experience Required
ICICI Bank Recruitment 2023
Helping customers through the use of remote communication channels, providing guidance and support for product or service-related issues.
ICICI Bank Jobs Near Me
Responsibilities:
• Answering customer queries and providing support through various remote communication channels like chat, email, or telephone
• Gathering customer information and determining the nature of the issue
• Investigating and resolving complex customer problems with the help of available information resources and tools
• Updating customer records with resolutions or contact information
ICICI Bank Careers
Requirements:
• Customer service experience is a must
• Knowledge of banking products and services is an asset
• Strong computer skills, excellent communication skills, and ability to work independently are essential
• Proficiency in English and Hindi