Indigo Jobs Part Time

In this dynamic role, you'll be responsible for providing exceptional customer service through various channels, including phone, email, and social media. You'll be the first point of contact for passengers seeking information, assistance with bookings, and resolution to any concerns they may have.

Indigo Jobs Near Me

Responsibilities:

• Respond promptly and professionally to customer inquiries and requests across various channels.
• Provide accurate and up-to-date information on IndiGo flights, services, and policies.
• Handle customer concerns effectively and efficiently, ensuring their satisfaction.
• Process flight bookings, modifications, and cancellations according to company procedures.
• Upsell and promote IndiGo products and services to enhance customer experience.
• Maintain detailed records of customer interactions and ensure timely follow-up on actions.
• Contribute to a positive and supportive team environment.

Indigo Jobs For Freshers

Skills:

• Excellent communication and interpersonal skills, both written and verbal.
• Active listening skills and ability to empathize with customers.
• Problem-solving skills and ability to think critically.
• Strong organizational skills and ability to prioritize tasks effectively.
• Proficiency in Microsoft Office Suite and familiarity with CRM systems preferred.
• Positive and enthusiastic attitude with a passion for customer service.

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