Position title
Indigo Jobs Part Time/ Customer Experience Agent - Indigo All Jobs For You
Job Location
Remote work from: IND

Base Salary
USD12-USD25 Per hour

12th Pass / Graduate

Employment Type


Indigo Jobs Part Time

As a Customer Experience Agent, you will be the frontline ambassador for IndiGo, interacting with customers across various touchpoints – phone, email, social media, and airport counters. You will be responsible for resolving inquiries, providing accurate information, and going the extra mile to ensure customer satisfaction.

Indigo Jobs Near Me


  • Respond to customer inquiries promptly and professionally through various channels (phone, email, social media, airport counters).
  • Research and resolve customer concerns related to bookings, baggage, flight changes, and other travel-related issues.
  • Provide accurate and up-to-date information on IndiGo's products, services, and policies.
  • Proactively offer solutions and escalate complex issues to the appropriate team.
  • Maintain detailed records of customer interactions and ensure timely resolution.
  • Contribute to a positive and welcoming environment for all customers.


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Indigo Jobs For Freshers


  • Excellent communication and interpersonal skills, both written and verbal.
  • Ability to listen actively and understand customer needs and concerns.
  • Problem-solving skills and the ability to think critically.
  • Strong customer service orientation and a passion for exceeding expectations.
  • Proficiency in computers and basic travel industry knowledge (an asset).
  • Ability to work effectively in a fast-paced and dynamic environment.



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Date posted
February 13, 2024
Valid through
August 31, 2024
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Position: Indigo Jobs Part Time/ Customer Experience Agent - Indigo All Jobs For You

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