Position title

Indigo New Hiring / Apply Now - Customer Care Executive Post

Job Location

India

Remote work from: IND

Base Salary

USD12-USD23 Per hour

Qualifications

Any Graduate

Employment Type

Full-time

Description

Indigo Jobs Part Time

As a Customer Care Executive at Indigo, you will be the first point of contact for our customers, addressing their queries and ensuring a high level of customer satisfaction.

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Responsibilities:

Customer Service: Handle customer inquiries, both telephonically and by email, in a timely and effective manner.
Problem Solving: Identify and assess customers’ needs to achieve satisfaction. Resolve product or service problems by clarifying the customer’s complaint.
Record Keeping: Maintain customer records by updating account information in the database.
Teamwork: Work with the customer service team to ensure proper customer service is being delivered.

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Skills & Qualifications:

Communication Skills: Excellent communication and presentation skills.
Listening Skills: Ability to listen and empathize with customers’ needs.
Problem-Solving Skills: Strong problem-solving skills.
Computer Skills: Basic computer knowledge and familiarity with CRM systems and practices.

Tags:

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