Position title
Indigo Recruitment 2024 - Latest Jobs - Client Service Specialist Post
Job Location
India
Remote work from: IND
Base Salary
USD14,700-USD19,200 Per month
Qualifications
12th Pass / Graduate
Employment Type
Full-time
Description
Indigo Recruitment 2024
As a Client Service Specialist, you'll be the face of our company, the first line of contact for our valued clients. You'll play a crucial role in fostering strong, lasting relationships by providing exceptional service and exceeding expectations. Your dedication to client satisfaction will be key to building loyalty and driving positive word-of-mouth.
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Responsibilities:
- Serve as a primary point of contact for clients, addressing their inquiries and concerns promptly and professionally.
- Proactively identify and anticipate client needs, offering solutions and exceeding expectations.
- Build trust and rapport with clients, ensuring a positive and productive relationship.
- Analyze client inquiries and efficiently resolve issues, utilizing internal resources and knowledge base.
- Collaborate with internal teams to ensure seamless problem resolution and service delivery.
- Communicate updates and progress clearly to clients, maintaining transparency throughout the process.
- Continuously learn and stay updated on company products, services, and policies.
- Maintain accurate and detailed client records for future reference and efficient service.
- Proactively share best practices and knowledge within the team to improve client experiences.
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Skills:
- Excellent communication and interpersonal skills
- Active listening and problem-solving abilities
- Strong attention to detail and ability to prioritize tasks
- Proficiency in various communication channels (phone, email, chat)
- Ability to work independently and as part of a team
- Positive and solution-oriented attitude
Hiring organization
Date posted
January 9, 2024
Valid through
August 31, 2024
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