Position title

Infosys Careers - Infosys Latest Opportunity - Data Analyst Jobs

Job Location

India

Remote work from: IN; US; AU; NZ; HK; JP; KZ; MY; SG; TW; TH; UZ; VN; AT; BY; BE; DK; FR; DE; GR; NL; RU; ES; CH; UK; DZ; KW; MA; QA; SA; MX; AE; CA; GT; DO

Base Salary

USD19-USD25 Per hour

Qualifications

Graduate

Employment Type

Full-time

Description

Infosys Careers - Latest Opportunity - Customer Support Engineer Posts

About the Job

Join our team as a Customer Support Engineer and be part of a dynamic and innovative company! As a Customer Support Engineer, you will be responsible for providing top-notch technical support to our customers, resolving complex technical issues, and ensuring customer satisfaction. This is an excellent opportunity to develop your technical skills, work with a talented team, and contribute to the growth of our organization.

Key Responsibilities

Your key responsibilities will include:

Providing technical support to customers via phone, email, or chat
Troubleshooting and resolving complex technical issues
Collaborating with internal teams to resolve customer issues
Documenting customer interactions and issue resolutions
Identifying and escalating recurring issues to improve product quality
Staying up-to-date with product knowledge and technical skills

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Requirements

To be successful in this role, you should:

Have a bachelor’s degree in Computer Science, Engineering, or a related field
Have at least 1-2 years of experience in technical support or a related field
Possess excellent communication and problem-solving skills
Be able to work in a fast-paced environment and prioritize tasks effectively
Have a strong understanding of computer systems, networks, and software applications

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Benefits

We offer:

Competitive salary and benefits package
Opportunities for career growth and professional development
Collaborative and dynamic work environment
Recognition and rewards for outstanding performance
Flexible working hours and remote work options

How to Apply

If you’re excited about this opportunity, please submit your application through our official website. Don’t miss out on this chance to join our team and take your career to the next level!