Jio Recruitment 2023

The BPO Staff is responsible for providing customer support to Jio's customers. This includes answering customer questions, resolving customer issues, and providing support for Jio's products and services. The BPO Staff must be knowledgeable about Jio's products and services, and have a strong understanding of customer service principles and practices.

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Responsibilities:

• Respond to customer inquiries and resolve customer issues in a timely and efficient manner
• Provide accurate and up-to-date information about Jio's products and services
• Build and maintain positive relationships with customers
• Escalate complex customer issues to the appropriate team
• Gather customer feedback and use it to improve Jio's products and services

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Requirements:

• Excellent customer service skills
• Strong communication and interpersonal skills
• Ability to work independently and as part of a team
• Ability to learn quickly and adapt to new challenges
• Proficiency in Microsoft Office Suite