Jio Recruitment 2023

The Help Desk Executive is responsible for providing technical support to Jio customers via phone, email, and chat. This includes troubleshooting technical issues, providing information about Jio products and services, and resolving customer complaints.

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Responsibilities:

• Answer customer inquiries about Jio products and services.
• Troubleshoot technical issues.
• Escalate complex issues to the appropriate team.
• Provide excellent customer service.
• Stay up-to-date on the latest Jio products and services.

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Requirements:

• Excellent communication and customer service skills.
• Proficient in Microsoft Office Suite.
• Experience with a variety of technical troubleshooting tools and applications.
• Ability to work independently and as part of a team.