Myntra Careers 2023

The Customer Care Agent is responsible for providing excellent customer service to Myntra customers. This includes tasks such as resolving customer queries, troubleshooting technical issues, and providing product information. The ideal candidate will be friendly, patient, and have excellent communication skills.

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Responsibilities:

• Resolve customer queries and complaints
• Troubleshoot technical issues
• Provide product information and answer customer questions
• Upsell and cross-sell Myntra products and services
• Work with other departments to resolve customer issues
• Other duties as assigned

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Requirements:

• Excellent communication skills (verbal and written)
• Strong customer service skills
• Ability to work independently and as part of a team
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint)
• Knowledge of Myntra products and services