12th Pass / Graduate
Myntra Hiring Jobs
Myntra is India's leading fashion e-commerce platform, offering a wide selection of clothes, shoes, accessories, and more from top brands and independent sellers. We're passionate about creating a seamless and enjoyable shopping experience for our customers, and our Customer Officers play a crucial role in achieving this goal.
Myntra Jobs Near Me
Responsibilities:
- Respond to customer inquiries and complaints through various channels like phone, email, and chat, ensuring timely and accurate resolution.
- Proactively identify and address potential issues before they escalate, going the extra mile to exceed customer expectations.
- Provide accurate information about products, services, and policies in a clear and concise manner.
- Gather customer feedback to identify areas for improvement and contribute to Myntra's continuous growth.
- Maintain a positive and professional demeanor, building trust and rapport with customers.
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Skills:
- Excellent communication and interpersonal skills, both written and verbal.
- Strong problem-solving and analytical skills, with the ability to think critically and find solutions.
- Active listening skills and a genuine interest in understanding customer needs.
- Ability to work effectively in a fast-paced, dynamic environment.
- Proficiency in MS Office Suite and other relevant software.
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