Myntra Hiring Jobs

We are looking for a Customer Success Associate to join our team at Myntra. This role involves ensuring customer satisfaction and helping them get the most value from our services.

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Responsibilities:

• Customer Support: Respond to customer queries in a timely and accurate way, via phone, email or chat.
• Product Knowledge: Become an expert on our products and answer incoming customer questions accordingly.
• Feedback: Relay customer feedback to the appropriate internal teams to ensure our customers’ voices are heard.
• Problem-Solving: Identify customer needs and help customers use specific features.

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Skills & Qualifications:

• Communication Skills: Excellent communication skills with a problem-solving attitude.
• Tech-Savvy: Comfortable with technology, ability to learn new software quickly.
• Customer-Oriented: A customer-oriented mindset with the ability to remain calm when handling complaints.
• Team Player: Ability to work well in a team environment and collaborate with various departments.

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