Position title
Myntra Recruitment 2023 - 2+ Years Exp - Jobs Near Me - Customer Support Posts
Job Location
India
Remote work from: Brazil




Base Salary
USD13,000-USD16,000 Per month
Qualifications

12th / Graduate

Employment Type
Full-time
Experience

2+ Years Experience Required





Description

Myntra Recruitment 2023

As a Customer Support Representative at Myntra, you will be the primary point of contact for our customers, providing exceptional support and resolving their queries and concerns. You will play a crucial role in ensuring customer satisfaction and maintaining the reputation of our brand.




Myntra Jobs Near Me

Responsibilities:

  • Interact with customers via phone, email, and chat to address their queries, requests, and complaints.
  • Provide accurate and timely information regarding product availability, order status, and delivery updates.
  • Assist customers in navigating the website, placing orders, and processing returns or exchanges.
  • Develop a deep understanding of our products, features, and policies to assist customers effectively.
  • Educate customers about product specifications, sizing, and styling suggestions.
  • Collaborate with internal teams, such as logistics and quality assurance, to ensure timely and accurate resolution of customer concerns.
  • Strive to exceed customer expectations by providing personalized and empathetic support.
  • Build rapport and establish long-term relationships with customers through effective communication and problem-solving.
  • Maintain a positive and professional attitude while addressing customer inquiries and concerns.




Myntra Careers

Requirements:

  • Excellent verbal and written communication skills in English. Proficiency in additional languages is a plus.
  • Strong customer service orientation with a friendly and empathetic approach.
  • Active listening skills to understand customer needs and provide appropriate solutions.
  • Patience and resilience to handle challenging customer situations with professionalism.
  • Ability to multitask, prioritize, and manage time effectively in a fast-paced environment.
  • Basic computer skills and familiarity with CRM software or ticketing systems is desirable.
Important Links

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Date posted
May 26, 2023
Valid through
December 31, 2023
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Position: Myntra Recruitment 2023 - 2+ Years Exp - Jobs Near Me - Customer Support Posts

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