Myntra Recruitment 2023

The Call Center Executive is responsible for providing customer support to Myntra's customers via phone, email, and chat. This includes tasks such as answering customer questions, resolving customer issues, and providing customer satisfaction. The ideal candidate will have a strong understanding of customer service principles and be able to communicate effectively with customers.

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Responsibilities:

• Answer customer questions and resolve customer issues via phone, email, and chat.
• Provide customer satisfaction and ensure that customers have a positive experience.
• Follow up with customers to ensure that their issues have been resolved.
• Escalate customer issues to the appropriate department as needed.
• Maintain accurate records of customer interactions.

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Requirements: