Swiggy Recruitment 2023

The Front Desk Manager is responsible for the overall operations of the front desk at Swiggy. This includes tasks such as managing the front desk team, handling customer inquiries, and ensuring the smooth flow of operations. The ideal candidate will be a highly organized and detail-oriented individual with excellent customer service skills.

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Responsibilities:

• Manage the front desk team
• Handle customer inquiries
• Ensure the smooth flow of operations
• Coordinate with other departments
• Maintain the front desk area
• Resolve customer complaints
• Train new employees

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Requirements:

• Excellent customer service skills
• Strong organizational and time management skills
• Proficient in Microsoft Office Suite
• Experience with customer relationship management (CRM) software