Swiggy Recruitment 2023

The Help Desk Executive is responsible for providing technical support to Swiggy users. They will be responsible for handling customer inquiries and complaints, resolving issues, and providing support.

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Responsibilities:

• Answer customer queries via phone, chat, and email
• Troubleshoot technical issues with Swiggy's platform and applications
• Escalate complex issues to the appropriate team
• Document customer interactions and resolutions
• Stay up-to-date on Swiggy's products and services

Swiggy Careers

Requirements:

• Strong technical skills, with a deep understanding of computer systems and software
• Excellent communication and interpersonal skills
• Ability to work independently and as part of a team
• Ability to remain calm under pressure
• Proficiency in Microsoft Office Suite