Swiggy Recruitment 2023

Swiggy is looking for a highly motivated and customer-oriented Call Center Representative to join our team. The ideal candidate will have excellent communication skills and be able to work independently and as part of a team.

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Responsibilities:

• Answer customer queries via phone, email, and chat.
• Resolve customer issues in a timely and efficient manner.
• Escalate customer issues as needed.
• Maintain accurate records of customer interactions.
• Upsell and cross-sell Swiggy products and services.

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Requirements:

• Excellent communication skills, both written and verbal.
• Ability to work independently and as part of a team.
• Proficient in using customer service software.
• Knowledge of Swiggy products and services.