Swiggy Recruitment 2023

Swiggy is looking for a talented and motivated Call Center Representative to join our team. The ideal candidate will have a strong customer focus and be able to resolve customer issues quickly and efficiently. In this role, you will be responsible for answering customer calls, resolving customer issues, and providing customer support.

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Responsibilities:

• Answer customer calls in a timely and professional manner.
• Resolve customer issues quickly and efficiently.
• Provide customer support by answering questions and providing information about Swiggy's products and services.
• Escalate unresolved issues to the appropriate team.
• Maintain and update customer records.

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Skills:

• Strong customer focus and problem-solving skills.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Proficiency in Microsoft Office Suite.