Swiggy Recruitment 2023

The Call Center Agent will provide excellent customer service to clients by responding to inquiries and providing information about products and services. The Call Center Agent will also be responsible for maintaining accurate records of customer interactions and transactions, and escalating issues as needed.

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Responsibilities:

- Respond to customer inquiries and provide information about products and services

- Maintain accurate records of customer interactions and transactions

- Escalate issues as needed

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Requirements:

- Proven experience providing excellent customer service

- Strong communication skills

- Ability to multitask and prioritize tasks efficiently