Swiggy Recruitment 2023

Swiggy is looking for a highly motivated and customer-oriented Customer Care Agent to join our team. The ideal candidate will have strong communication and problem-solving skills, as well as experience in providing excellent customer service. In this role, you will be responsible for providing support to Swiggy's customers through a variety of channels, including phone, email, and social media.

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Responsibilities:

• Respond to customer inquiries and complaints promptly and efficiently
• Resolve customer issues and problems to their satisfaction
• Provide accurate and up-to-date information about Swiggy's products and services
• Collect feedback from customers and escalate issues to the appropriate team
• Maintain a positive and professional attitude at all times

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Requirements:

• Strong communication and problem-solving skills
• Ability to work independently and as part of a team
• Excellent customer service skills